Replacement of parts is not included under your annual contract and will be charged separately. We Will Fix It provides a 12-month warranty on all parts we provide, sourced strictly from reputable manufacturers. Duct and coil cleaning/maintenance is also not covered by your annual contract but is offered at a 20% discount.

As a non-emergency service, water tank cleaning is charged separately at a 25% discounted rate. Handyman tasks such as hanging shelves, assembling furniture and decorating will also be separately chargeable – minus the call-out fee, saving you AED 100 on every DIY job we carry out.

While annual cover is certainly a no-brainer for anyone independently managing the upkeep of a home, We Will Fix It have witnessed a steep rise in the number of tenants taking out annual contracts over the last 3 years. Our customers highly value peace of mind irrespective of whether they rent or buy, and with contracts explicitly halving a household’s annual maintenance outgoings in most cases, they also happen to make clear financial sense for all.

With benefits that impact both owner and occupier, We Will Fix It’s customer base includes many landlords who choose to cover the cost of a maintenance contract either in part or in full. A contract minimises the need for tenant and landlord communication & cash transfers which, coupled with the cost-savings, ensures a clearly-defined and stress-free year ahead. Alternatively, if a shared contract is something you would like to explore, We Will Fix It can facilitate dual communications and split payments on request.

We Will Fix It’s prices have been made fully transparent to highlight the significant savings that are available to you as part of our contract. With all AC and household emergencies covered, there is no loophole available to us for up-selling or charging you more. Non-emergency services are available to you additionally at your own discretion, and you will qualify for a discount on these throughout the duration of your contract, as indicated in the table shown.

An annual contract is essentially a loyalty scheme, which means every time one of our customers signs up, we know that for the year ahead, all agreed work is lined up for the business thereby reducing the need for us to expend further resources competing in the market. A widening and guaranteed customer base lets us plan our time and incomings far more effectively, enabling our teams to spread their workload consistently by due date, size and location, and offering greater economies of scale for spending on materials like refrigerant gas and tool replacements. This more efficient P&L lets us calculate a better rate for contract customers, who are benefitting from the same industry-leading service they would get with We Will Fix It, but following a larger-scale, pre-planned and generally more cost-effective format. It’s what we consider to be a genuine ‘win-win’.

1) We Will Fix It uses only locally produced, highest quality refrigerant gas to help prevent future breakdowns, and all are recycled for the benefit of the environment.

2) Our business model hinges on us getting the job done right the first time, which is why we employ only fully trained and qualified AC technicians to ensure maximum competency.

3) We source only genuine parts, invest in the latest market-leading cleaning systems and never condone questionable repair practices.

4) Our competitors have hidden costs in their contracts, such as labour charges for subsequent work that is included in our contract.

5) After more than 15 years, 5540,000 customers and 22180,000 jobs, our reputation is among the most trusted in the region.