Well I think I found my new contractor! WWFI were able to quickly confirm they had the same water heater in stock and came today at 8:30 AM – literally less than 12h later. They got it changed in no time and protected the work site very well which is the first time I’ve seen this in Dubai. After trying so many big names here (names and details removed), I’ve always been disappointed by their services. But I was really impressed with WWFI’s super-fast response time and their staff friendliness. You guys made a customer very happy today.